Financial Customer Service Representative Job Description / Sales Job Description Check more at https ... / Customer service representatives (csrs), customer service advisors, or customer service associates (csas) interact with customers to handle complaints, process orders, and provide information about an organization's products and services.. Customer service representatives (csrs), customer service advisors, or customer service associates (csas) interact with customers to handle complaints, process orders, and provide information about an organization's products and services. The customer service job description gives you a good understanding of the duties customer service job description. Customer service representatives may work in many different environments, depending on the function of their job. Within the customer service job description lies the responsibility to attract and retain customers. The only exceptions are those who work in industries like insurance or financial services.
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In a nutshell, customer service representatives answer questions or requests from customers or the public.
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